Privacy Policy

Last Updated: February 27, 2026

At Ozark Home Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Request a quote or estimate for our services
• Book a service appointment through our website or door-to-door sales representatives
• Contact us via phone, email, or in person
• Sign up for our mailing list or promotional offers
• Interact with our sales representatives at your door

Personal Information: This may include your name, email address, phone number, property address, and payment information.

Property Information: We collect details about your property such as square footage, number of stories, and specific service needs to provide accurate quotes.

Door-to-Door Sales Information: When our representatives visit your home, we may collect information about your service interests, preferred contact methods, and scheduling preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our home services (gutter cleaning, lawn mowing, Christmas light installation)
• Process your service requests and payments
• Send you quotes, confirmations, invoices, and service reminders
• Communicate with you about our services, special offers, and promotions
• Improve our customer service and website experience
• Schedule door-to-door visits in your neighborhood
• Manage our sales representative activities and performance
• Comply with legal obligations and resolve disputes

3. Door-to-Door Sales Practices

Ozark Home Services conducts door-to-door sales in Northwest Arkansas communities. Our practices include:

• Identification: All sales representatives carry company identification and wear branded uniforms
• Opt-Out: You may request to be placed on our "Do Not Knock" list at any time by calling (903) 399-5680 or emailing blake@ozarkhomeservices.org
• Visiting Hours: We conduct door-to-door sales only during reasonable hours (typically 10 AM - 7 PM on weekdays and 12 PM - 6 PM on weekends)
• Respect: Our representatives are trained to be courteous and respect "No Soliciting" signs
• Information Collection: We only collect information from homeowners who express interest in our services

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (payment processors, scheduling software, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Encrypted data transmission (SSL/TLS)
• Secure payment processing through trusted providers
• Restricted access to personal information on a need-to-know basis
• Regular security audits and employee training

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Google Maps & Location Services

Our website uses Google Maps API to provide address autocomplete functionality and accurate service quotes. When you use this feature, Google may collect location data according to their Privacy Policy.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

8. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications or request removal from our door-to-door sales list
• Portability: Request transfer of your data to another service provider

To exercise these rights, contact us at blake@ozarkhomeservices.org or call (903) 399-5680.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Ozark Home Services
Fayetteville, Arkansas
Email: blake@ozarkhomeservices.org
Phone: (903) 399-5680
Website: www.ozarkhomeservices.org